No system likes to have 2 traffic cops. I followed the HT502 line 1 setup guide but there are a few options that are different. Perfect quality and very good so far. neither grandstream nor its officers, employees or affiliates may be held liable for any claim, dam-age, or loss. Before you start configuring the adapter, make sure you have the following settings for your SIP account: - SIP Server address (sometimes called SIP Proxy) - SIP User ID (in most cases this is the phone number) Setting up the Grandstream HT502 for Freephoneline. Connect the Handytone to a router LAN port and let it deal with the phone traffic only. Important to note, I am also with Teksavvy for the Cable internet. I would check this configuration just to ensure that the TekTalk registers. Have it with teksavvy and like you wired it to my home phone internal wiring. you hereby waive any and all such claims or causes of ac-tion arising … grandstream does not provide con-nections to emergency services via the ht812. You can request this when you place your order, or contact TekSavvy at any time to create an IP Relay account. I ran a separate cat5 run from the dmarc to the DSL modem. The Grandstream HT-812 delivers powerful VoIP technology and easy-to-use capabilities for your home phone needs; ... To set up IP Relay service, TekSavvy will need to create a user account for you. But of course they wouldn't, it's intermittent. Grandstream HT502 Freephoneline.ca Setup The following configuration settings are automatically supplied to all TekSavvy supplied Grandstream HT502 ATAs. I have tried it for about 48 hours so far and I can pretty much say: It rocks! Teksavvy's CSR somewhat rudely told her that the problem was at her end, because they didn't see a problem. My set up is modem to router then the ATA. With regards to the speed with this configuration, this is a known issue with the Grandstream that it bottlenecks at around 28-30mbps speeds. Try putting the ATA in the DMZ in your router settings and see if that helps. Follow these instructions to successfully install your GrandStream ATA device to begin using the homeXtend Residential VoIP service. The Grandstream Handy Tone HT812 is a new addition to the popular Handy Tone ATA product family. Thanks! Assign a permanent IP address to the Handytone in your router set-up. I had trouble with a Vonage set-up, finally switched to CallCentric with a Grandstream 501 (one channel instead of 2). Grandstream HT502 Freephoneline.ca Setup The following configuration settings are automatically supplied to all TekSavvy supplied Grandstream HT502 ATAs. The ideal setup is to have the Grandstream between the modem and router. If you've purchased a Grandstream HT502 ATA through an alternate vendor, feel free to use the following configuration to match your ATA to our tried and tested configuration: I was wondering if there's a settings guide somewhere? I want to confirm the settings before I start the port over process. I have the Grandstream HT502 also. I grabbed a Grandstream HT812 so I can port my Rogers number to TekTalk. I got a Grandstream HT502 from Teksavvy for TekTalk and I have ordered a second number for it from Teksavvy. Basically opens all ports. This manual will help you learn how to operate and manage your HT812 analog telephone adaptor and make the best use of its many upgraded features including simple and quick If you've purchased a Grandstream HT502 ATA through an alternate vendor, feel free to use the following configuration to match your ATA to our tried and tested configuration: Grandstream HT502 nightmare to setup (Tektalk) So I have registered with TekSavvy for the TekTalk service. 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